Terms of service
Cravory Bites Terms of Service
Welcome to Cravory Bites. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.
1. General Conditions
By using our site, you confirm that you are at least the age of majority in your country or have permission from a legal guardian. You agree not to use our products or services for any unlawful or unauthorized purpose.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products & Services
All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.
We make every effort to display product descriptions, images, and pricing accurately. However, we do not guarantee that all details are error-free, and minor variations may occur.
3. Pricing & Payments
All prices are listed in USD unless otherwise stated. Prices are subject to change without notice.
We reserve the right to cancel or refuse any order if pricing errors, suspected fraud, or unauthorized transactions are detected.
4. Orders & Acceptance
Placing an order does not guarantee acceptance. An order is only confirmed once payment is successfully processed and you receive an order confirmation.
We reserve the right to cancel orders that appear to violate these Terms or involve suspicious activity.
5. Shipping Terms
By placing an order with Cravory Bites, you agree to the following shipping terms:
Order Processing
- Orders are processed within 1–2 business days after payment is confirmed
- Orders are not processed or shipped on weekends or public holidays
- During high-demand periods, processing times may be extended
- Once your order has shipped, you will receive a confirmation email with tracking information (if available)
Shipping Rates & Delivery Estimates
- Shipping rates and estimated delivery times are calculated at checkout
- Delivery times are estimates only and not guaranteed
- Delays caused by carriers, customs, weather, or unforeseen circumstances are outside our control
Domestic & International Shipping
We offer domestic and international shipping where available.
International customers are responsible for:
- Customs duties
- Import taxes
- Any additional fees charged by local authorities
Cravory Bites is not responsible for delays caused by customs clearance.
Incorrect Address
Customers are responsible for providing accurate shipping information at checkout. Cravory Bites is not responsible for:
- Orders delivered to an incorrect address provided by the customer
- Packages returned due to incomplete or incorrect address details
If a package is returned to us, reshipping costs will be the responsibility of the customer.
Lost, Stolen, or Delayed Packages
Once an order has been handed over to the shipping carrier, Cravory Bites is not responsible for lost, stolen, or delayed packages.
If tracking shows an order as delivered but you have not received it, please contact the shipping carrier directly before reaching out to us.
6. Returns & Refunds
At Cravory Bites, we want you to be completely satisfied with your purchase.
Returns
- We accept returns within 14 days of delivery
- Items must be unused, unworn, and in original packaging
- Proof of purchase is required
Certain items are non-returnable:
- Customized or personalized items
- Items marked as final sale
- Used or damaged items not due to our error
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund
- Approved refunds will be processed back to your original payment method
- Refunds may take 5–10 business days to appear, depending on your payment provider
- Shipping costs are non-refundable unless the return is due to a defective or incorrect item sent by us
Damaged or Incorrect Items
Contact us within 48 hours of delivery with clear photos.
We will arrange a replacement or refund at no additional cost.
Return Shipping
- Customers are responsible for return shipping unless the item is defective or incorrect
- We recommend using a trackable shipping service, as we are not responsible for lost returns
How to Start a Return
Email info@cravorybites.com with your order number and reason for return.
7. Intellectual Property
All content on this site, including text, images, logos, and designs, is the property of Cravory Bites and may not be copied, reproduced, or used without written permission.
8. Limitation of Liability
Cravory Bites shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
Our liability is limited to the maximum extent permitted by law.
9. User Conduct
You agree not to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Submit false or misleading information
- Attempt to disrupt or compromise site security
10. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on our website.
It is your responsibility to review these Terms periodically.
11. Contact Information
For questions regarding these Terms of Service, shipping, or returns, please contact us at:
📧 info@cravorybites.com