Refund policy
At Cravory Bites, we take pride in the quality of our products and want you to be completely satisfied with your purchase. Please review our policy below regarding returns and refunds.
Returns
We accept returns within 14 days of delivery. To be eligible for a return:
- The item must be unused, unworn, and in its original condition
- The item must be returned in its original packaging
- Proof of purchase is required
Certain items are non-returnable, including:
- Customized or personalized items
- Items marked as final sale
- Used or damaged items not due to our error
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed back to your original payment method
- Refunds may take 5–10 business days to appear, depending on your payment provider
- Shipping costs are non-refundable, unless the return is due to a defective or incorrect item sent by us
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue. We will arrange a replacement or refund at no additional cost.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- We recommend using a trackable shipping service, as we are not responsible for lost returns
How to Start a Return
To initiate a return, please contact us at:
📧 info@cravorybites.com
Include your order number and reason for return in your email.
Contact Us
If you have any questions about our Return & Refund Policy, feel free to reach out at:
📧 info@cravorybites.com